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Orders placed will be despatched by the next working day unless out of stock. If the item ordered is not in stock and cannot be despatched within a reasonable period than an alternative will be offered. If there is no suitable alternative then a refund will be given.

If a product ordered includes installation we (the installation company) will contact the customer and arrange a suitable appointment. We endevour to carry out the installations withing 5 working days of placing the order. If the situation arrises where we cannot cover the installation for geographical reasons the a refund will be given. If unsure please contact us before placing the order. If an installation is cancelled by the the customer within 48 hours of the shceduled appointment then a cancellation fee may be applied.

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